comwave cancellation feecomwave cancellation fee

Therefore, Comwave's terms and conditions of service prohibit these practices. I had a contract with Comwave for them to provide service for a 3 year period. This setup MIGHT work and is not supported by Comwave Technical Support department because of the many variables. Without providing telephone services, charging a customer fees for the services. All returned equipment must be accompanied with a note inside the packaging with the RA number (Return Authorization). At Comwave, we are committed to your privacy. Accordingly, your computer equipment may cease to be adequate to access and use the Service. Reply Reply with quote Sep 17th, 2019 10:30 am #22 The Service and any equipment are provided to the Customer for personal, non-commercial use ONLY at the location identified in the Service order or contract. Unless an Extended Warranty is purchased, all equipment that you receive from Comwave carries a one (1) year manufacturer's warranty. Simply log intoBusiness Careathttp://businesscare.comwave.net, and click on the 9-1-1 Address option to update your address. If the network becomes congested, Comwave Internet Traffic Management makes sure that the traffic of time-sensitive and priority activities receives priority over the traffic of non time-sensitive activities in order to maintain a quality Internet experience for all users. Remember that your 9-1-1 Dialing service will not function in the event of a power or broadband outage or if your broadband, ISP or Comwave service is suspended or terminated. Your rates may be different based on your package. Without incurring liability, Comwave may at any time and without notice to the Subscriber change, modify or terminate the Services, in whole or in part (including the rates or charges). The contract start date for all Services shall be the date the Comwave provided equipment is registered on the Comwave network and billing has commenced; for long distance users the date is from the date of subscription to Comwave.

My wife ask me about an uknown charge on her credit car 5 months later, I found out I was still paying although the equipment was in its box! While using the Service, the Customer may not: (a) post, transmit or otherwise distribute information or encourage conduct that would constitute a criminal offense or give rise to civil liability, or otherwise use the Service in a manner which is contrary to law or would serve to restrict or inhibit any other user from using or enjoying the Service or the Internet; (b) post or transmit messages constituting spam, which includes but is not limited to unsolicited e-mail messages, inappropriate postings to news groups, false commercial messages, mail bombing or any other abuse of e-mail or news group servers; (c) post or transmit any information or software which contains a virus, cancelbot, trojan horse, worm or other harmful or disruptive component; (d) upload or download, post, publish, retrieve, transmit, or otherwise reproduce, distribute or provide access to information, software or other material which: (i) is confidential or is protected by copyright or other intellectual property rights, without prior authorization from the rights holder(s); (ii) is defamatory, obscene, child pornography or hate literature; or (iii) constitutes invasion of privacy, appropriation of personality, or unauthorized linking or framing; (e) use the Service for an unattended automated operation; (f) engage in account sharing, including, without limitation, permitting third parties to use your Service account and password; or. (d) Some Subscribers may be eligible for early termination based on their jurisdiction (Eg Quebec), upon termination Comwave will charge the Subscriber all economic inducement that was provided to the Subscriber in return for accepting a long term agreement cancelled early. Therefore 6 months are free and 12 months are billable. For plans that include free calling to a specific country or groups of countries; Comwave may at any time remove certain countries from the calling plan as may be required from time-to-time due to; economic conditions, regulatory, international turmoil, call termination issues, or an increase in the international call termination rates associated to a destination. (d) upload or download, post, publish, retrieve, transmit, or otherwise reproduce, distribute or provide access to information, software or other material which: (i) is confidential or is protected by copyright or other intellectual property rights, without prior authorization from the rights holder(s); (ii) is defamatory, obscene, child pornography or hate literature; or (iii) constitutes invasion of privacy, appropriation of personality, or unauthorized linking or framing; "Subscriber", "Customer" and "You" are used interchangeably herein. Therefore, Comwaves terms and conditions of service prohibit these practices. You may be asked to pay a refundable security deposit (SD) for any equipment provided to you for the use of the Services. The $1000 fee was included in the contract as an early termination fee which is fine . Comwave will be as specific as possible in providing an account of third parties to which it has disclosed personal information about an individual. Quebec residents shall be entitled to interest at the Bank of Canada discount rate for any unused amounts returned. Customer understands, however, that such Content may be subject to caching at intermediate locations on the Internet when being accessed through the Service. Network priority is assigned to the type of Internet traffic and Comwave Internet Traffic Management does not discriminate against any vendor, service provider or website. Each long-distance call will incur a $.07 call setup fee. In Ontario Canada, T1 is Provincial sales tax. If you have not called Comwave to cancel long distance service, Comwave will make reasonable efforts to restore your long distance service back to Comwave when possible. Depending upon the nature of the alleged inaccuracy, amendment involves the correction, deletion or addition of information. Third-party termination requests will not be accepted. An early cancellation fee is to be charged when a customer wishes to terminate services without just reason. If you decide to transfer your existing phone number to Comwave from another telephone provider it is possible that your service will be interrupted in certain circumstances while the transfer is in process. Personal information shall be protected by security safeguards appropriate to the sensitivity of the information. Why Your Business Needs LTE Internet Failover, Home Internet, TV and Phone Service | Comwave Canada, CALL 1-866-334-5353 FOR A FREE CONSULTATION. Comwave will make the application available to Customers through Customer Service Representatives and to employees through the Human Resources Department. You are responsible for contacting the alarm monitoring company to test the compatibility of any alarm monitoring or security system with your VoIP service.Fax Machines: The VoIP service can work with most fax machines, however due to various machine configurations, Internet connectivity and bandwidth fluctuations, faxing using your fax machine and your VoIP service is provided on a best-efforts basis and Comwave assumes no liability whatsoever and provides no guarantee that faxing will work.Relocating & International Destinations: Some countries block Voice Over IP (VoIP) services and your Comwave VoIP service may not work if your relocate it to a country that blocks VoIP service. As between Comwave and you, you are better able to put in place physical and procedural impediments to the inappropriate use of and to supervise your account. Internet Service is provided on a Best Efforts basis. Comwave reserves the right to investigate whether a residential phone plan is being abused for a commercial purpose and if so, Comwave may choose to terminate the agreement and to suggest a more suitable plan to meet the customer's needs. The Subscriber is solely responsible for use of the Services by any of its employees, officers, directors, agents and any other end user of the Services (collectively, the "End Users"). Further, if the Privacy Officer deems it advisable, the Privacy Officer may consult with external legal counsel prior to providing a final response with respect to any individual complaint. You may not cancel Comwave Internet without incurring cancellation fees for ComwaveTV and Internet. Where appropriate, the amended information will be transmitted to third parties having access to the information in question. Due to billing software limitations any reference to Tax 1 or T1 outside of Ontario Canada, is in fact an additional service charge and not a government tax. You agree throughout the term of your Comwave Services, and provide Comwave with express consent herein to transfer your phone number to;(a) Comwave's preferred carrier partners and vendors as may be required from time-to-time without further consent by you,(b) transfer your phone number to Comwave upon request by you,(c) transfer your phone number from Comwave to an alternate carrier of your choosing upon request by you. Comwave and its affiliates assume no liability whatsoever for any claims or losses arising out of or otherwise relating to your access to or use of Content. In case you are not able to speak during the 9-1-1 call, the operator will dispatch emergency response vehicles to your last registered address. (d) transmitting or helping to transmit any file or document containing a worm, Trojan horse, or any other type of computer virus or other similar element that is destructive in nature or likely to harm or adversely affect a third party. Switching takes a few business days (Migration) after you have provided Comwave with consent. We rely on third parties to assist us in routing 9-1-1 calls to local emergency response centers and to a national emergency calling center. (d) Long Distance Service Contracts: Term contracts are subject to ECF. In addition, Comwave reserves at all times all rights and remedies available to it with respect to such activities at law or in equity. Any detriment that is caused to the network as a result of a failure to properly secure your computer system may result in the termination of the Service. 1.04 Re-Registration Required if You Change Your Number or Add or Port New Numbers. Customer agrees and accepts that all Comwave communication will be done electronically either through the Comwave secure web portal or email. The Subscriber authorizes Comwave to make such charges against such credit card or bank account to satisfy all charges for the Services. The Subscriber may use the Services provided that the Subscriber does so in compliance with all applicable laws and the terms herein. It is your responsibility to ensure that your computer system meets the minimum requirements stated by Comwave as being necessary to use the Service. now i'm seeing all over the internet people saying to avoid comwavedoes anyone know if i can cancel . Personal information will be retained only as long as necessary for the fulfillment of those purposes. Personal information that is no longer required to fulfill the identified purposes will be destroyed, erased or made anonymous according to the guidelines and procedures established by Comwave. The change to another service was within the last week of a three year period of a service contract. 1.07 Disclaimer of Liability and Indemnification. To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687. FPL attempted to do the port but Comwave will not allow it until I pay a $50 fee for the port. In order to withdraw consent, an individual must provide notice to Comwave in writing. If you were assigned a telephone number from Comwave, this number may at Comwave sole and absolute discretion and subject to applicable law be assigned to another Subscriber.

Unlike traditional phone lines, you can use your Comwave VoIP services anywhere. The Services may only be used by the Subscriber and all persons having the Subscriber's permission to use the Services. Absolutely criminal that a public company can operate like this legally. Comwave will charge the Subscriber's credit card or bank account for charges for the Unlimited Program or any other package in advance commencing on the date of activation of the Services (pro rata for the remaining days in such month) and thereafter, an amount equal to 1 month payment for all packages purchased by the Subscriber will be taken from the Subscriber's credit card during the period from the first day of the month of service until the last day of the month of service, on a monthly basis or as stipulated by Comwave. COMWAVE Canada Tweet Consumer reviews about COMWAVE tania Feb 12, 2012 Early cancellation Fee Charger Objection to the Recommendation Under Section 13 of the Procedural Code, a party may reject a Recommendation.

Comwave Apps send us your unique device serial or identification numbers so that we can keep track of how many times the App is being installed and on which devices. Where appropriate, Comwave will identify the purposes for which personal information is collected at or before the time the information is collected. Comwave will protect personal information against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification. Comwave reserves the right to refuse to post, or to remove any information or materials, in whole or in part, that it determines, in its sole discretion, are unacceptable, undesirable, or in violation of these policies. Today I received an invoice from Comwave for $226 for early cancellation. The nature of the safeguards will vary depending on the sensitivity of the information that has been collected, the amount, distribution and format of the information, and the method of storage. If applicable, Comwave will issue the refund for any equipment security deposits paid within six weeks from the equipment return date (Date in which the equipment arrived at the Comwave warehouse and a proof of delivery by signature can be established). Comwave reserves the right to investigate whether a residential phone plan is being abused for a commercial purpose and if so, Comwave may choose to terminate the agreement and to suggest a more suitable plan to meet the customer's needs. Subscriber understands, however, that such Content may be subject to "caching" at intermediate locations on the Internet when being accessed through the Service. From time to time, the computer equipment required to access and use the Service may change. If Comwave is you Primary Interexchange Carrier "PIC" (your long distance provider on your phone line) and you switch local phone companies, your PIC long distance services with Comwave will cease automatically and you will be billed by your local phone company for all long distance calls. To transfer any number to another company (Reverse LNP) you will incur an administration fee of $50 per number. This allows Comwave to deliver a consistent and reliable experience to all customers who use services like browsing, downloading, video streaming, file transfers and instant messaging. In the administration of that employees benefits; In providing references to prospective employers, upon receiving the consent of the employee; and. When appropriate, the existence of the unresolved issue will be transmitted to third parties having access to the information in question. They said they tried calling back after my dad tried to cancel but could not reach us. This may include free services for a specific period of time (promotional period). We disclaim all responsibility for the conduct of local emergency response centers and the national emergency calling center. We are ALL suffering from Covid-19.

Activation and shipping fee applies based on the Services activated and equipment shipped. All of Comwaves employees with access to personal information will be required as a condition of employment to contractually respect the confidentiality of personal information. For example, seeking consent may be impractical for a charity or a direct-marketing firm that wishes to acquire a mailing list from another organization. The first 3 months will be free and the last 3 months of the contract will be free. Hi all, I have a friend who uses Comwave for their home phone (VoIP). (c) Uploading or downloading, recovering or storing any information, data or material that could be considered defamatory or obscene, contains hate literature or child pornography, violates or infringes any right, title to, or interest in, intellectual property belonging to a third party; or Account and password protection will be your responsibility. Equipment returns will not be accepted after 30 days. 1.05 Network Congestion; Reduced Speed for Routing or Answering 9-1-1 Dialing Calls. Comwave has no obligation to monitor the Service. It is the responsibility of the Subscriber to remedy these Connectivity Issues. Comwave assumes no liability due to blocked VoIP traffic.The Home Phone dial tone comes out of "line 1" and "line 2" on the back of the Telephone Adapter. Seeking consent may be impossible or inappropriate where there is an emergency threatening the individuals life, health or security, or where the individual is a minor, seriously ill, or mentally incapacitated. Comwave does not guarantee the speed of any Internet Service. The following terms apply to Equipment Returns where applicable:(a) All equipment must be returned to Comwave at the Subscribers' expense. I am now moving and they are forcing me to pay a $600 cancellation fee. Any applicable cancellation and/or re-installation charges relating to your services will be charged to your account. (f) French: The Subscriber confirms that it wishes to have these Terms written in English only. Transferring phone numbers to Comwave (LNP) is possible only in Comwave serving territory. (b) Replacement: If the equipment is deemed defective by Comwave, and new equipment is shipped to the Subscriber, the Subscriber is responsible at his own expense for the safe return of the defective unit to Comwave in good physical condition at the address indicated by Comwave representatives. The form of consent sought by Comwave may vary, depending upon the circumstances and type of information disclosed. Calls to Toll Free numbers will be billed at our North American long-distance rate. The Subscriber is responsible for the security of the Subscriber's authorization codes, PIN, and access to the Subscriber's telephones and telecommunications systems. For Apple Inc., we use the UDID and for Android we use IMEI. (b) Notices: Notices shall be in writing and delivered by personal delivery or certified or registered mail to the last address provided by the Subscriber. 1.06 Conveying Limitations to Other Household Residents and Guests. Users will not post any Usenet or other newsgroup, forum, email mailing list or other similar group or list articles which are off-topic according to the charter or other owned-published FAQ or description of the group or list. In case you are not able to speak during the 9-1-1 call, the call-taker would dispatch emergency response vehicles to your last registered address. Comwave service is provided to the Subscriber on a best-efforts basis. You should be prepared to confirm your address and call-back number since the operator may not have this information. Our methods of protection include: Comwave makes its employees aware of the importance of maintaining the confidentiality of personal information. Your messages may be the subject of unauthorized third party interception and review. Comwave offers on its VoIP service a form of 9-1-1 Dialing service (9-1-1 Dialing) that is similar to traditional 9-1-1 (9-1-1) service but has some important differences and limitations when compared with enhanced 9-1-1 Dialing service (E9-1-1) available in most locations in conjunction with traditional telephone service. Should reactivation of services be required, Comwave will levy a reconnection fee of $25. Except for warranty replacement, a $25 restocking fee shall apply to each device. Subscribers to Internet access can cause damage, incur expenses and enter into contractual obligations while on the Internet. We do not have any control over whether, or the manner in which, calls using our 9-1-1 Dialing service are answered or addressed by any local emergency response center. Comwave considers the above practices to constitute abuse of its service. Excessive use of the Comwave service constitutes a violation of these restrictions. 3.01 Subscriber Confidentiality and Privacy. Unless Comwave is unable to correct the service disruption within a reasonable time, Service outages and disruptions are not cause for termination of Services by the Subscriber without incurring early termination fees. Users are prohibited from violating any system or network security measures including but not limited to engaging in unauthorized access or use of Comwave's or a third party's network, data or information. These devices are typically, but not limited to, modems, VoIP telephone adapters, routers, and television set-top boxes. Comwave will protect personal information it discloses to third parties through contractual agreements stipulating the confidentiality of the information and the purposes for which it is to be used. You shall defend, indemnify, and hold harmless Comwave, its officers, directors, employees, affiliates and agents and any other service provider who furnishes services to you in connection the Service, from any and all claims, losses, damages, fines, penalties, costs and expenses (including, without limitation, legal fees and expenses) by, or on behalf of, you or any third party relating to the absence, failure or outage of the Service, including 9-1-1 Dialing, incorrectly routed 9-1-1 Dialing calls, and/or the inability of any user of the Service to be able to use 9-1-1 Dialing or access emergency service personnel. Comwave may disclose a Customers personal information to: Comwave may disclose an employees personal information in the following circumstances: Only Comwaves employees with a business need to know, or whose duties reasonably so require, are granted access to personal information about Customers. Comwave Internet Traffic Management continuously monitors our network. This notification includes moves, regardless of whether your phone number changes. This means we do not distribute, rent or sell any of your personal information to third parties except as provided for in this policy or as specifically consented to by you. (b) You may find the need to contact our Subscriber Service department. Your messages may be the subject of unauthorized third party interception and review. The Comwave Subscriber service department is here to assist you and managers are on duty for escalations if you feel that your concerns have not been handled to your satisfaction. 19/01/2023 Truly love he worst service I have ever dealt with. We disclaim any and all liability or responsibility in the event such third party data used to route calls is incorrect or yields an erroneous result. When congestion is detected, Comwave Internet Traffic Management assigns higher priority levels to time-sensitive internet traffic like Comwave home and business lines, ComwaveTV, gaming and to ensure that they are not swamped by the traffic of very resource-intensive (but not very time-sensitive) applications like file downloads and peer to peer traffic. This information can be updated through the Comwave website under the 9-1-1 section within theBusiness Careportal. he took internet and phone. Any such use shall be at your sole risk and Comwave, its affiliates and its agents, shall be relieved from all liability in connection therewith. The contract expired after 3 years and I - Answered by a verified Lawyer. Im down almost 500$ with Comwave because It was in my wife's name and they say I never cancel!

I had NEVER SIGNED ANY CONTRACT. Also, note Comwave contracts are set to auto-renew. These contracts do have Early Termination Fees, which is typically a formula calculated by the provider itself. in Web Design, Software Development Update TV & Stereo 6.6 km away from Comwave The best in high-end audio, home theatre design, home automation, and custom integration. NOTE: In certain circumstances, Comwave may not be able to provide access to all the personal information it holds about a Customer or an employee. For more information, please contact our Privacy Office as follows: E-mail:[email protected]. The Privacy Office has been created to ensure Customers and employees have a designated avenue to answer their privacy-related inquiries. We have no records of them calling or leaving a message. Comwave cannot guarantee privacy. All returned equipment must be accompanied with a note inside the packaging with the RA number (Return Authorization).

With respect to personal information already collected by Comwave prior to the publication of this policy, this policy will constitute reasonable notice to Comwaves current Customers and employees of the purposes and uses for which such personal information has been collected. Comwave is responsible for personal information in its possession or custody, including information that has been transferred to a third party for processing. The person or persons accountable for compliance with this privacy policy may seek external advice where appropriate before providing a final response to individual complaints. throughput or speed). Comwave considers the above practices to constitute abuse of its service. Comwave will maintain procedures for addressing and responding to all inquiries or complaints from its Customers or employees about Comwaves handling of personal information. (e) Entire Agreement: These Terms set forth the entire agreement between the parties with respect to the subject matter hereof and supersede and replace all previous discussions, negotiations and agreements. You acknowledge and understand that when using home networking and internet service, that there are certain inherent risks (e.g. Comwave reserves the right to deem Internet unavailable to you at any time. Comwave will respond to an application for individual access to personal information within a reasonable time and at minimal or no cost to the individual. Comwave will use reasonable efforts to notify of material changes thirty days prior to implementation. The SD amount is dependent on the equipment that is provided to you. The Subscriber must contact Comwave to notify Comwave of the competitor rate and Comwave shall confirm such, prior to adjusting the Subscriber's rate. Persons collecting personal information will be able to explain to individuals the purposes for which the information is being collected, or will refer the individual to a designated person at Comwave who will explain the purposes. Users shall not post ten (10) or more messages similar in content to Usenet or other newsgroups, forums, e-mail mailing lists or other similar groups or lists. Comwave shall adjust rates, packages and price plans annually for inflation.